Frequently Asked Questions

How is "The Office Managers Guide To Hiring The Best Cleaning Company" delivered?

Your copy of the guide will be available to download immediately after purchase.

What format is the guide in?

We publish in Portable Data Format (PDF) by Adobe.

What if I do not have an Adobe viewer needed to open the file?

One can be downloaded free by clicking here.

Does the type of facility I mange matter?

Not at all. Whether you are in charge of a small doctors office, church, manufacturing facility or a large apartment complex, the principles are the same. You need to know the questions to ask to make sure your interests are covered.

How safe is the ordering process?

We value the data collection process very seriously. And because of that, we use PayPal. One of the internets most trusted brands to secure the transaction.

What is the method of payment?

All major credit cards are accepted.

Can I send payment in via regular mail?

At this time we do not accept payments the via the regular mail. We believe the process works best, not to mention faster, when it is totally automated.

How do you treat personal information entered on this web site?

Stated simply, in the strictest confidence. As owners of both a successful commercial cleaning company and a carpet cleaning company, we are accustomed to the role of data collection and security. And we take it very seriously.

Do you collect sales tax on orders?

Only on New Jersey residents, as that is where our company is based.

How does the refund process work?

The program you receive after purchase has the needed contact information in the event you seek a refund. 

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